LEGAL REFERENCE

Circkex par aapka privacy surkshit hai

Jab aap circkex par account kholte ho, aapka personal data aur account details hamari sabse zaroori cheez hoti hai. Hamara privacy policy saaf rakhta hai ke hum aapka...

Transparent data handlingPakistan-compliant storageYour control, always
circkex Circkex par aapka privacy surkshit hai

Hamara privacy posture aur data practices

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

HAMSE RAABTAY

Privacy concerns ke liye contact karo

Team online

Live chat

Aapke account ya data ke baare mein koi sawal ho to hamara live support team har waqt ready hai. Chat mein apne privacy concern ko likho aur hum usse 24 hours mein address kar denge.

Email support

Zaroori privacy requests ya data access ke liye [email protected] par email bhejo. Hum 48 hours mein jawab denge aur aapke documents verify karenge.

Account settings

Apne account ke settings mein jao aur 'Privacy & Security' tab dekho. Wahan login activity, session logs aur data export options available hain.

BHAROSA KE NISHAAN

Hamara privacy commitment ke sahare

Local payment alignment

JazzCash, Easypaisa, SadaPay aur Raast ke saath hamara integration Pakistan ke payment regulations follow karta hai, jo aapke banking data ko extra layer mein protect karta hai.

Transparent logging

Har login, har withdrawal, har game session aapke account history mein recorded hota hai. Aap anytime apne activity check kar sakte ho aur unauthorized access detect kar sakte ho.

No cookie tracking

Circkex third-party tracking pixels ya aggressive cookies use nahi karta. Analytics sirf site performance ke liye hote hain, na behavioral ads ke liye.

Data export on demand

Support ko likho aur hum aapka sab personal data—registration details, game logs, transaction history—CSV format mein export kar denge.

Account deletion rights

Jab bhi aap chahein apna circkex account permanently delete kar sakte ho. Aapka data 30 days ke baad remove ho jayega, chhodte hue legal/tax records.

Policy updates in Urdu

Hum privacy policy mein koi bhi change karte hain to email notification bhejai ge. Urdu version aur English dono available rahenge, local language preference ko respect karte hue.

Circkex privacy dusre platforms se alag kyu hai

Pakistan-first policyHamara policy Pakistan ke supported ilaqon ke rules follow karta hai, generic global template nahi.
Local payment transparencyJazzCash, Easypaisa, SadaPay aur Raast ke saath secure integration; aapka banking credentials hamara database mein store nahi hote.
No mandatory app trackingMobile par khelne ke baad bhi hum aapka location ya background activity track nahi karte.
Data minimizationHum sirf woh info rakhte hain jo account, payments aur support ke liye zaroori hai; baaki sab delete karte hain.
Withdrawal audit logsHar withdrawal request ke saath verification chain record hoti hai, fraud detection ke liye aur aapka peace of mind ke liye.
Annual transparency reportHum har saal apna privacy practices review publish karte hain, data requests aur compliance actions dikhate hue.
User consent, not defaultsMarketing emails, promotions, account insights—sab sirf opt-in hote hain. Hamara default setting hamesha 'no contact' par hota hai.

Privacy safeguards jo aapko nazar aayenge har login par

Login verification

Naya device ya location se login karte ho to email OTP milega. Yeh extra layer prevent karta hai unauthorized access ko.

Session timeout

30 minutes inactivity ke baad aapka session automatically lock ho jata hai. Phir se login karna padega.

Secure password reset

Agar aapka password change karna ho ya forgot karna ho, hum email verification ke through verify karte hain—SMS ya direct link se nahi.

Withdrawal verification

Bank transfer, JazzCash, Easypaisa ya SadaPay se paise nikalne se pehle hum account owner ko confirm karte hain.

Account activity alerts

Large withdrawals, new payment method addition, aur security setting changes ke liye instant email notification mile.

Transparent support logs

Support ke saath jo baat karti ho, uska record aapke account mein saved rehta hai. Dispute ya complaint ke liye aap apna pura chat history dekh sakte ho.

Privacy policy ke aam sawal

Aapka password encrypted format mein hamari secure servers par rakhta hai. Hamara engineering team bhi aapka actual password nahi dekh sakte. Sirf hashed version store hota hai, jo password verification ke liye use hota hai. Login fail hone par security logs update hote hain.

Nahi. Jab aap deposit ya withdrawal karte ho, payment provider ka secure gateway use hota hai. Aapka banking credentials, PIN ya app password hamara system mein record nahi hote. Hum sirf transaction ID aur amount dekhte hain, proof ke liye.

Account deletion ke baad aapka personal data 30 days mein delete ho jata hai. Sirf tax records aur legal compliance files rakhte hain, jo law require karta hai. Game history, withdrawal logs aur chat records tamam remove ho jayenge.

Agar aap promotions ya game updates ke liye opt-in karte ho tab emails aate hain. Account settings > Communication Preferences mein jao aur uncheck karo. Default setting 'no marketing contact' par hoti hai, isliye sirf notifications aati hain jo aapne request kiye ho.

Active account rahte time hamesh stored rehte hain. Account delete karne ke baad 30 days tak rakhhte hain, phir permanent delete. Tax ya legal inquiry ke liye 7 years tak tax records saved rehte hain, law ke mutabiq.

Bilkul nahi. Hum aapka personal data, game history ya payment details koisi third party ko nahi bechte. Legal order ya court order ke case mein authorities ko sirf zaroori information dete hain. Aapko notification mil jayegi uss baare mein.

Furoran apne account settings check karo aur login history dekho. Anawaksh login ya unauthorized transaction dikhe to [email protected] ko email karo ya live chat khol. Hum account immediately lock kar sakte hain aur investigate kar sakte hain. Password bhi change karna padega.